Manufacturer direct service

Acer Computer GmbH

Direct warranty processing:

Direct warranty processing via the manufacturer

Please describe the exact technical problem,copy your proof of purchase and then send the documents together with the device to the following address:

Acer Computer GmbH
Kornkamp 4
22926 Ahrensburg

AMD Processors

Direct warranty processing:

AOC International (Europe)

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

APC Deutschland GmbH

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

Apple Computer Int.

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

ASUS Notebook

Direct warranty processing:

For the following products:

• Monitor/TFT
• Notebook/Eee PC

Direct warranty processing via the general hotline:

AVM Computersysteme Vertriebs

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

Brother International GmbH

Direct warranty processing:

Direct warranty processing via the manufacturer

Please describe the exact technical problem,copy your proof of purchase and then send the documents together with the device to the following address:

Brother International GmbH
Im Rosengarten 11
61118 Bad Vilbel

Benq Deutschland

Direct warranty processing:

Direct warranty processing via the general hotline:

Canon Deutschland GmbH

Direct warranty processing:

Direct warranty processing via the manufacturer

Please describe the exact technical problem,copy your proof of purchase and then send the documents together with the device to the following address:

Canon Deutschland
GmbH CCI Service-Center
Siemensring 90-92
47877 Willich

For the following products:

• Printer
• Scanner
• Cameras

Caterpillar

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

D-Link (Deutschland) GmbH

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

DELL GmbH

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

Pickup and repair service phone:

Epson

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

Fujitsu Technology Solutions

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

Hanns-G TFT

Direct warranty processing:

Direct warranty processing via the manufacturer, simply send an e-mail with proof of purchase to

HP Deutschland GmbH

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

Hotline Printer/Scanner:

Iiyama

Direct warranty processing:

Intel

Direct warranty processing:

Kyocera Fineceramics GmbH

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

Lenovo Deutschland GmbH

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

Lexmark Deutschland GmbH

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

LG Electronics

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline or by email:

Logilink

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

Logitech

Direct warranty processing:

Microsoft Deutschland GmbH

Direct warranty processing:

Microsoft Surface Phone:

Help with activation of licenses:

MSI Technology GmbH

Direct warranty processing:

Telefonischer Support:

A defect (DOA - Dead On Arrival) occurred on your device within 8 business days of purchase?

In this case, you will receive a new replacement unit immediately instead of a repair.
Please contact the following hotline: (0 18 05) 00 97 77.

Philips GmbH

Direct warranty processing:

LCD TV Direct warranty processing via the manufacturer's hotline

For all other articles:

Roborock Germany GmbH

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

SAMSUNG ELECTRONICS GMBH

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

Seagate Technology

Direct warranty processing:

Shuttle Computer

Direct warranty processing:

Telephone support:

SONY Deutschland

Direct warranty processing:

Supermicro

Direct warranty processing:

Terra

Direct warranty processing:

Direct warranty processing via the manufacturer's hotline:

Toshiba HDD / EP

Hard drives (external and internal HDD) direct service:

Toshiba Notebooks

Please describe the exact technical problem,copy your proof of purchase and then send the documents together with the device to the following address:

IME Notebook Service Center
Borsigstr. 7-9
93092 Barbing

TrekStor GmbH & Co. KG

Direct warranty processing:

Ubiquiti Networks

Direct warranty processing:

Western Digital GmbH

Direct warranty processing: